Emergency burst pipe repair, Spartanburg, South Carolina
Last updated: NEEDS DATE AT PUBLISH
This policy explains what information is collected when you call the number on this site or visit these pages, how it is used, and what choices you have. It applies to this website and to calls made to the number published here.
The phone number published on this site is a call tracking number. When you call it, a third party call tracking service handles the connection and records information about the call. That typically includes the number you called from, the number you dialled, the date, time and length of the call, and which page of the site you were on when you found the number.
Calls may also be recorded or monitored, for quality and for keeping an accurate record of what was discussed and agreed. If you would prefer a call not to be recorded, say so at the start and the call can be handled another way.
This information is used to answer and follow up your enquiry, to understand which pages of the site generate calls, and to keep a record of work discussed. Call records are held by the call tracking provider as well as by us.
To attend a burst pipe you will normally be asked for your name, the address of the property, a contact number, and a description of the problem. That information is used to carry out the work and to contact you about it. It is not sold.
This site may use analytics software to understand how visitors find and use it. Analytics typically collect your approximate location based on IP address, the pages you viewed, how you arrived at the site, and the type of device and browser you used. This information is used in aggregate to improve the site, not to identify you personally.
Cookies are small files a website stores in your browser. This site may set cookies that are necessary for it to work, and analytics cookies that help measure how the site is used. You can block or delete cookies in your browser settings. Blocking cookies that are necessary for the site to function may affect how it behaves.
Information is shared only with service providers who need it to operate this service, and only for that purpose. Those may include the call tracking and telephony provider, the website host, and an analytics provider. Each holds information under its own privacy terms.
Information may also be disclosed where the law requires it, or where it is necessary to establish or defend a legal claim.
Information is not sold, and it is not shared for unrelated advertising.
NEEDS CONFIRMATION. If an enquiry may be passed to a partner company or contractor to carry out the work, that must be disclosed here plainly, including who it is passed to and what information is passed. See the notes at the end of this page.
Call records, enquiry details and job records are kept for as long as needed to provide the service and to meet record keeping and tax obligations, and are then deleted. Analytics data is held according to the retention period configured in the analytics tool.
Reasonable technical and organisational measures are used to protect information, including serving this site over an encrypted connection. No method of transmission or storage is completely secure, and no absolute assurance can be given.
This site is not directed at children and does not knowingly collect information from anyone under 13.
This policy may be updated. The date at the top shows when it was last changed, and the version published here is the one that applies.
Questions about this policy can be raised on the phone number on the contact page.