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If water is moving, shut off your main valve first, then request a callback using the form below.

Call (864) XXX-XXXX

Request a free callback

The fastest way to reach us right now. Tell us what is happening and where in Spartanburg, and we will call you back.

    How to reach us

    Phone(864) XXX-XXXX
    CallbackUse the request form above and we will call you back.
    HoursCalls taken 24 hours, including nights and weekends
    Service areaSpartanburg, SC and its neighbourhoods. No neighbouring towns.
    ServicesBurst pipe repair only. Emergency, frozen, leak detection, replacement.
    Smiling person taking a phone call, contact burst pipe repair in Spartanburg SC

    What to tell us on the call

    Five answers make the first minute of the call productive, and all five are things you can see from where you are standing.

    1. What you can see, and where. Water through a ceiling, a damp patch on a wall, a warm spot on the floor, nothing visible but a meter that keeps moving. Each points somewhere different.
    2. When it started. Minutes ago, this morning, or a damp smell that has been there a fortnight. A slow leak and a burst main are different visits.
    3. Which part of Spartanburg you are in. Downtown, Hampton Heights, Converse Heights, Duncan Park, Hillbrook, Fernwood, or elsewhere in the city.
    4. Whether the water is off. And if not, whether you know where your main valve is. If you do not, say so and you will be walked through where to look for your style of house.
    5. Crawlspace or concrete slab, if you know. Look at where the floor meets the outside wall: low vents or an access hatch means a crawlspace, no vents usually means a slab. It changes where the water goes and how the leak gets found.

    If it is a business rather than a home, say so, roughly how large the building is, whether anyone is trading right now, and what sits underneath the wet area.

    Vintage faucet dripping into a stone sink, what to check before you call a Spartanburg SC pipe repair service

    Before you call, if water is running

    1. Close the main water valve. This matters more than anything else and it takes a minute.
    2. Stay clear of water near outlets, cords or the breaker panel, and mention it on the call if water is near electrical.
    3. Lift what you can off the wet floor, and take photographs before things move, for your own insurance conversation later.
    4. Do not open taps in the affected area to check whether it is still leaking.

    One call that might not be ours

    If water is surfacing in the street, in a verge, or at the meter box rather than inside your property, it is usually on the utility’s side of the meter. Spartanburg Water takes reports of water line breaks on 864-582-6375. Calling them first saves you a visit you do not need. If it turns out to be on your side after all, call back here.

    Our services

    Areas served

    Common questions

    Spartanburg, SC, including Downtown, Hampton Heights, Converse Heights, Duncan Park, Hillbrook and Fernwood.

    Yes. Calls are taken 24 hours, including nights and weekends.

    Call the number on this page and describe the problem. That is the way to book. There is no form, because a burst pipe needs a conversation rather than an email.

    Calls to this number may be recorded or monitored for quality and record keeping. See the privacy policy for how call information is handled.

    Call now

    Call (864) XXX-XXXX